Terms And Conditions

Definitions

MadWall Incorporated(“MadWall”) is the owner and operator of the MadWall Application (“App”), the MadWall website(s) (the “Website”) and all content thereon. MadWall connects local employers and companies (“Clients”) with MadWall assignment employees (“Employees”, “Workers” or “you”). Employees will fill the staffing needs of clients by performing work (“Assignments”) as  specified  by the respective client. Employees  are  given  access to  the App/Website to receive, review, and sign up for assignments from clients.

By using the App/Website, you agree to the within Terms and Conditions and all other MadWall documents referred to herein. If you do not agree to any of the foregoing, or have not yet  reviewed any relevant documentation, exit the App/Website  immediately. Without limiting the generality of the foregoing, Clients shall use the App/Website strictly in accordance with, inter alia, their respective Staffing Agreement.

These  Terms and Conditions apply to use of  the  App  and  the  Website,  as  well  as  other situations,  and  shall  be  applied  and  interpreted  as  stated  herein  and  in  accordance  with  the particular  context  (e.g.  certain  terms  and  conditions  are  intended  to  apply  to  use  of  the App, but not the Website, etc.).


MadWall  reserves  the  right  to  amend  these  Terms  and  Conditions  at  any  time  and  without notice – it  is  the  obligation  of  the  user  (Client  or  Employee)  to  regularly  review  these  Terms and   Conditions   and   all   other   MadWall   documentation.   If   any   such   amendment   is unacceptable to you, discontinue use of the App and/or Website immediately.


Acknowledgment and Acceptance of Employee Services Agreement

This Agreement is an electronic contract that sets out the legally binding terms of the relationship  between MadWall and you. By submitting an application to become a MadWall employee you accept and agree  to be bound by  the terms of this Agreement. By accessing the App/Website, or becoming a MadWall Employee, you accept this Agreement and agree to the terms, conditions, and  policies contained and referenced herein. However, download or use of the App/Website does not create any employment relationship  between you and  MadWall; an employment relationship will only be created upon the signing of an employment agreement by you and MadWall.

MadWall  reserves  the  right  to  change  this  Agreement  and  add  additional  terms  at  any  time, effective  upon  making  the  modified  provisions  available  on  the App/Website or  by  notifying MadWall Employees directly.  You  are  responsible  for  regularly  reviewing  this  Agreement. Continued  use  of  the  App/Website after  any such  changes  are  made  to  this  Agreement  shall constitute  your  consent  to  such  changes.  MadWall  does  not  assume  any  obligation  to  notify MadWall Employees  of  any  changes  to  this Agreement,  or  the  creation  or  modification  of  any additional terms. You acknowledge   that   you are   able   to   receive   electronically,   download,   and   print   this Agreement,  any  other  terms,  policies,  forms, and  notices  required  by or  incorporated  into  this Agreement  by  reference,  any  amendments  to  this Agreement,  or  any  other  items  required  by regulation  or  law.In  the  event  that  you  have  not  reviewed  any  documentation  referred  to herein,  contact  MadWall  and  discontinue  further  use of  the  App/Website  until  you  have reviewed  same. Further,  you  agree  to  keep  the  contact  information  in  your  account  current  at all times including, but not limited to, your email address, physical address, and phone number.


Use of the App/Website is permitted only by individuals who can form legally binding contracts under  applicable  law.  Without  limiting  the  preceding,  you  must  be  at  least  18  years  old  and legally authorized to work in Canada to become a MadWall Employee. If you do not qualify, you may not submit an application to become a MadWall Employee.In addition, you must meet the particular   requirements/qualifications   of   each   Assignment   that   you   accept.   By   using   the App/Website and  by  accepting  any  Assignment(s),  as  the  case  may  be,  you  confirm  that  you have  familiarized  yourself  with  and  meet  all  requirements/qualifications  with  respect  thereto. You  agree  that  the  use  of  the  App/Website and/or  the  acceptance  of  Assignments  without meeting  any  requirements/qualifications  shall  render  all  contracts between  you  and  MadWall voidable,  at  the  sole  discretion  of  MadWall,  and  shall  constitute  intentional  deception  and grounds for termination with cause(including permanent suspension from the App/Website).

By submitting an application to MadWall, you agree  that  you accept the Terms and Conditions of  this  agreement.  The  MadWall  Handbook,  Health  and  Safety  Orientation,  legal  policies  from the  Ministry of Labour, and all other MadWall policies are  eBy submitting an application to MadWall, you agree  that  you accept the Terms and Conditions of  this  agreement.  The  MadWall  Handbook,  Health  and  Safety  Orientation,  legal  policies  from the  Ministry of Labour, and all other MadWall policies are  expected to be  thoroughly read and understood.  Any  discrepancies  you  may  have  the  need  to  be  clarified  by  doing  your  due diligence before moving forward with any testing and submitting of your MadWall application.xpected to be  thoroughly read and understood.  Any  discrepancies  you  may  have  the  need  to  be  clarified  by  doing  your  due diligence before moving forward with any testing and submitting of your MadWall application.

Employee Rights and Duties
Under   the   OHSA,   temporary   help   agency   workers   have   the   same   rights   and   duties as permanent  workers. MadWall  ensures  to  follow  all  provisions  and  regulations  on  assignment employee rights as outlined in the Employment Standards Act by the Ministry of Labour.

When  applying  to  Assignments  posted  on  the App/Website,  it  is  the responsibility  of  the Employee to apply to assignments ethically. This means that the Employee must be available to work  the  assignment  for  all  the  days  which  are  stated  in  the  posting,  commit to the posting’s work  hours  from  start  to  finish,  and  perform  the  work  outlined  in  the  Assignment  description and  requirements.  If  an  Employee  feels  prior  to  the  start  of  the  Assignment  that  they  are unable to  complete any of the three conditions, then the employee should withdraw from the Assignment immediately.

It is  also  the  responsibility  of  the  employee  to  ensure  that  all  their  documentation  is  accurate and  valid,  including but  not  limited  to:  identification,  diplomas,  certifications,  resumes,  etc. Documentation  that  is  neither  accurate  nor  valid  should  be  corrected  by  the Employee  for whom it is their responsibility to provide current and accurate versions of the documentation.

Upon  being  accepted  to  an Assignment,  Employees shall arrive  at  least  fifteen  (15)  minutes early,  or  at  the  time  otherwise  designated  by  the  Client, so  that  they  can  report  to  the  hiring manager,human  resources  staff,  or  supervisor.  Before  the  beginning  of  every  shift,  it  is important  that  Employees  have  their  transportation  plan  prepared  to  arrive  on  time.  If  an Employee  is  unable  to  make  it  to  an  Assignment  on  time,  they  should  inform  the  hiring manager, human  resources  staff,  or  supervisor.  If  an  Employee  is  unable  to  make  it  to  the Assignment due to any reason (sickness, emergencies, etc.) it is the Employee’s responsibility to inform the  hiring  manager, human  resources staff,  or  supervisor  as  well  as  withdrawing  from the  Assignment on  the  App/Website,  immediately.  Communication through  the App/Website should  be  promptly  sent  to  MadWall  explaining  the  reason  for  not  being  able  to  complete  the Assignment’s stated hours.

Terms and Conditions 4 Documentation  that  is  neither  accurate  nor  valid  should  be  corrected  by  the Employee  for whom it is their responsibility to provide current and accurate versions of the documentation. Upon  being  accepted  to  an Assignment,  Employees shall arrive  at  least  fifteen  (15)  minutes early,  or  at  the  time  otherwise  designated  by  the  Client,so  that  they  can  report  to  the  hiring manager,human  resources  staff,  or  supervisor.  Before  the  beginning  of  every  shift,  it  is important  that  Employees  have  their  transportation  plan  prepared  to  arrive  on  time.  If  an Employee  is  unable  to  make  it  to  an  Assignment  on  time,  they  should  inform  the  hiring manager, human  resources  staff,  or  supervisor.  If  an  Employee  is  unable  to  make  it  to  the Assignment due to any reason (sickness, emergencies, etc.) it is the Employee’s responsibility to inform the  hiring  manager,human  resources  staff,  or  supervisor  as  well  as  withdrawing  from the  Assignment on  the  App/Website,  immediately.  Communication  through  the App/Website should  be  promptly  sent  to  MadWall  explaining  the  reason  for  not  being  able  to  complete  the Assignment’s stated hours.If the Assignment  description has stated, make sure to bring all personal protection equipment and  necessary  certifications  and  documentation.  Also,  Employees  should  dress  appropriately for  the  Assignment  and  follow any  dress  codes  stated  in  the  Assignment  description  or  by  the hiring manager,human resources staff, or supervisor. Employees should remember that almost all  Assignments  involve  working  with  others,  and  as  such,  personal  hygiene  and  cleanliness  is required.  It  is  the  responsibility  of  the Employee  to  read  and  fully  understand  the  Assignment description  prior  to  beginning  the  Assignment  while  understanding  that  the  hiring  manager, human  resources  staff,  or  supervisor may  provide  further  instructions  before  the  Assignment begins   or   while   the   Assignment   is   in   progress.   If   the   Employee   is   concerned,   they   are encouraged  to  contact  the  client  directly. If  the  Client  is  unable  to  resolve  the  conflict,  please contact MadWall through the App/Website and await further instruction.

It  is  the  responsibility  of  the  Employee  to  report  any  items  which  are  deemed  to  be  unsafe. Employees should know their rights and responsibilities related  to work and  understand that it is  their  right  to  refuse  work  which  they  believe  to  be  unsafe. All  incidents  deemed  unsafe should  be  reported  to  the  at-work  supervisor.  If  concerns  are  not  resolved,  please  contact MadWall through the App/Website and await further instruction.

It is the responsibility of the Employee to make sure they understand the tasks given to them by the  hiring manager,  human resources staff, or supervisor.  The Employee  must fully understand what  is  required  of  them  before  they begin  performing  any  work.  The  Employee  must  also abide by  the  law  and  also to  all  the  rules  and  policies  of  the  organization  at  which  they  are working their Assignment.

It is the responsibility of the Employee to make sure they understand the tasks given to them by the  hiring manager,  human resources staff, or supervisor.  The Employee  must fully understand what  is  required  of  them  before  they begin  performing  any  work.  The  Employee  must  also abide by  the  law  and  also to  all  the  rules  and  policies  of  the  organization  at  which  they  are working their Assignment.Employees  should  be  sure  to  complete  any  documentation  that  is  required  by  the  client.  This also applies to following up with the hiring manager, human resources staff, or supervisor to go through any discharge policies and requirements.

It is the Employee’s duty to refuse work for any Client if you deem you have not been provided sufficient  information  regarding  workplace  health  and  safety  training  and  awareness.  It  is  the Employee’s duty to refuse work for any Client if the Client denies the Employee from the safety protection  equipment  that  is  required. It is the Employee’s duty to deem if the equipment provided by the Client has been maintained and in good quality. The Employee is to know about any  workplace  hazards  to  which  they may  be  exposed.  The  Employee  should  participate  in identifying  workplace  health  and  safety  concerns.  If  the  Employee  has  any  questions,  they  are obligated to ask the supervisor or employer. Finally, the Employee is to refuse unsafe work. The OHSA sets out a specific procedure that must be followed in a work refusal.

As outlined by the Ministry of Labour, the Employee must:

  • Work safely — use the equipment that you are required to use — and use it properly — in the way you were trained to use it. Keep protective devices in place. Wear your safety gear.your job placement.
  • Report  hazards  (and  violations  of  OHSA)  right  away  to  your  supervisor or employer  at your job placement.

If your concern is not resolved by the Client at the place where you are doing the work, report it to MadWall or contact the Ministry of Labour.


Misuse of App

App Usage during Assignment
You agree that you will not access or use the App while on an assignment unless it is during a break period. This is a reminder that personal electronic devices are not to be used during an assignment unless otherwise instructed

App Tampering
Any tampering with the App will cause immediate termination. This includes using the App for any other reason or purpose than intended by MadWall.The App/Website and all content therein is the exclusive property of MadWall and shall not be copied or reproduced by you.

Network Access and Devices
An Employee’s phone should have sufficient battery life prior, during, and after an Assignment. An  Employee  should  make  sure  to  have  data  for  accessing  the App  prior,  during,  and  after  an Assignment. An Employee’s phone should have sufficient battery life prior, during, and after an Assignment. An  Employee  should  make  sure  to  have  data  for  accessing  the App  prior,  during,  and  after  an Assignment. Employees  are  responsible  for  any  rates  and  fees  that  may  apply  during  the  usages  of  the App/Website.  All  hardware  should  be  upgraded  to  ensure  that  the  App  is  compatible  with  an Employee's  mobile  device.  MadWall  does  not  guarantee  that  the App/Website is  available  or accessible   on   every   mobile/other device.   MadWall   will   not   be   held   responsible   for   any malfunction and delays of the internet and communication device.

App Conditions
While  using  the App,  Employees  will  be  able  to  apply  to  Assignments  posted  by  Clients. Although  Employees  may  apply  to  Assignments,  they  are  not  necessarily  guaranteed  to  be accepted  to  the Assignment.  Employees  may  remain  on  a  waitlist  up  to  the start  time  of  the Assignment. The  Employee  acknowledges  that  there  are  no  guarantees  as  to  Assignments available,  hours  to  be  worked  or  wages  to  be  earned,  as  all  of  the  foregoing  is  outside  of  the control of MadWall.

In the  event that  MadWall expands the  Website such  that Employees  may review and apply to Assignments  on  the  Website   (in  addition  to  the  App),  the  within  terms  and  conditions applicable to the App shall be applicable to the Website, mutatis mutandis.

Accepting a Job
Once  a  job  has  been  accepted  and  approved,  the  Employee  is  held  fully  responsible  for adhering  to  all  conditions  associated  with  the Assignment(including but  not  limited  to  those stated in the posting). It is the responsibility of the Employee to understand what is being asked of  them  fully  and  also  to  be  capable  of  performing  tasks  outlined  in  the  description  before applying to an Assignment.

You  acknowledge  that  MadWall  is  not  able  to  investigate  and  inspect  every  workplace  and Assignment that is posted on the App. In the event that a workplace or Assignment varies from the  posting,  leave  immediately  and  inform  MadWall  immediately.  Do  not  perform  any  work that  is  outside  the  scope  of  the  relevant  Assignment  or  at  other  locations – you  will  always  be paid for a minimum of three (3) hours so do not hesitate to leave in such a scenario.

Canceling a Job
An Employee may cancel (“withdraw”) from an Assignment which they have applied to without penalty  if  the  Employee  has  not  yet  been  accepted  to  the  Assignment.  Withdrawal  from  the Assignment after the Employee is accepted to the Assignment will result in a  potential penalty from the App, as further outlined in the Rating Policy.

Paystub
The App displays gross income earned after each Assignment is completed. This amount shown on  the  App  does  not  factor  in deductions  such  as  contributions  to  Employment  Insurance,  or the  Canada  Pension  Plan  for  example. MadWall  will  perform  all  withholdings  as  required  by law. MadWall  sends  paystubs  electronically  to  Employees  via  email.  MadWall  will  do  its  due diligence in investigating all discrepancies in case full payment has not been received.

Profile
The   Employee   agrees   to   accurately   input current contact   information into   their   profile including, but not limited to, email address, physical address, and phone number.

Reassignment
Employees  may  be  offered  Assignments  directly  from  the  Client  through  the App.  Employees will not face any penalty for declining such Assignments. Before accepting offered Assignments, Employees  should  ensure  that  their  current  schedule  allows for  acceptance  of  the  offered Assignments.  As outlined  in  the  Rating  Policy,  Employees  may  be  penalized  for  withdrawing from other Assignments in order to fit offered Assignments into their schedule.

Employee Responsibility for Scheduling
It   is   the   responsibility   of Employees   to   ensure   that when   applying   and/or   accepting Assignments that they are able to adhere to the conditions of the Assignments. Failure to do so may result in account suspension temporarily or permanently, as outlined in the Rating Policy.

Unauthorized Work
Employees  shall  not  perform  work  for  or  receive  any  remuneration directly  from  any  Clients that have current postings on MadWall.

About MadWall
MadWall  ensures  to  provide  Employees  with  all documentation required  by  the  law  and MadWall.  This  information  may  e accessed  at  any  time  via  the  Appand/or  Website.  Other instructional videos may also be accessible via MadWall’s YouTube channel. All of these sources of information are readily available for the reference and refreshment of Employees.

Although  MadWall  will  endeavour  to  make  the  App/Website available  on  an  indefinite  basis and   across   multiple   platforms,   you   agree   that   MadWall   is   not   obligated   to   make   the App/Website available or available on any particular platforms.

Work Standards
MadWall adheres to all by - laws it is under according to the Employment Standards Act, ESA.

Vacation Pay
Workers are entitled to 4% vacation pay as per the Employment Standards Act. MadWall includes vacation pay in every Employee pay cheque.

Hours of Work
MadWall  ensures  to  follow  the  policies  and  regulations  outlined  in  the Employment  Standards Act by  the Ministry  of Labour. An Employee may  be asked to work  over ten (10) hours  of work in a day, provided that the Client has made an agreement with the necessary regulatory bodies. An Employee is also entitled to at least three (3) hours of pay if he or she is required to present him or herself for work on a day on which he or she works fewer than three (3) hours.

Rate of Pay
MadWall   holds   the   right   of   setting   all   pay   rates.   Hourly   wages   are   displayed   on   the App/Website per Assignment.  Wages  may  differ  for  similar  positions,  depending  on  the  Client who  has  posted  the Assignment.  The  wage  displayed  on  the  App/Website does  not  factor  in deductions  such  as  Employment  Insurance,  Canada  Pension  Plan  contributions,  tax,  etc. You agree that MadWall does not make any guarantees as to wages or pay and that your wages will fluctuate depending on the Assignments available and that you accept.

Overtime

MadWall  ensures  to  follow  the  policies  and  regulations  outlined  in  the  Employment  Standards Act by the Ministry of Labour. An Employee is entitled to overtime pay of at least one and a half (1.5)  times  his  or  her  regular  rate  for  each  hour  of  work  in  excess  of  forty-four  (44)  hours  in each work week.

Privacy Policy
By using the App/Website and by accepting these Terms and Conditions you expressly consent to the collection, use, disclosure and retention of personal information by and between MadWall and third-party clients for the strict purposes required in order for you to be employed by MadWall and provide temporary work for clients; further, you acknowledge having read MadWall’s privacy policy and acknowledge your acceptance of same.

Confidential Information and Intellectual Property

Confidential Information
While working at a client’s workplace, employees may  either be assigned to work or come into contact  with  confidential  information,  including  but  not  limited  to  information  about  the client’s members, suppliers, finances,and  business  plans,  etc.  MadWall  requires  its  employees to keep any such matters that may be disclosed to them or learned by them, confidential.

Furthermore,  MadWall  employees  must  not  use  any  such  confidential  information,  obtained through  employment  with  MadWall,  for  their  own  personal  gain  or  to  further  an  outside enterprise.

Intellectual Property
MadWall  employees and  those working  for  clients  are  deemed  to  have  waived  all  rights  in favour  of  the  client  in  regards  to  any  intellectual  property,such  as  trademarks,  copyrights, patents, and any work created  by an  employee during employment with a client. Work for this policy  refers  to  written,  creative,or  media  work.  All  source  material  used  in  a  presentation  or written documents must be acknowledged.

IT Information Storage and Security
Any storage devices (CD’s, USB’s, drives) used by employees at MadWall  and/or  the client’s workplace,  acknowledge  that  these  devices  and  their  contents  are  the  property  of MadWall and/or client. Furthermore, it should be understood by employees that client equipment should be used for the client’s business only during normal working hours. Downloading of personal materials on MadWall or client equipment can be harmful to said equipment and should not be done.

Non-Compliance with the Terms and Conditions
MadWall holds the right to suspend and/or permanently restrict access to the App/Website to Employees at any time.

You  agree  that  the  within  terms  and  conditions  are  reasonable  and  necessary  for  a  viable relationship  with MadWall  and  Clients.  You  therefore  agree  that  a  failure  to  comply  with  any provisions   herein,   or   in   any   other   MadWall   policies   or   agreements,   shall   constitute   a fundamental  breach  of  your  relationship  with  MadWall,  justifying  termination  for  cause  and permanent suspension from the App/Website.


By clicking Accept and/or  otherwise  using the  App/Website, you acknowledge  having read this entire document and all documents referenced herein and acknowledge having legally entered into  a  contract  with  MadWall  and  are  fully  responsible  for  understanding  and  adhering  to  the entirety  of  the  Terms  and  Conditions,  as  outlined  in  the  above  text You  further  consent  to MadWall sending you communications, including but not limited to electronic communications through the App/Website and through email.